Frequently Asked Questions

Do you offer free shipping?

Yes! We offer free shipping on all orders over $50. Orders below $50 will have a small shipping fee calculated at checkout.

How long does shipping take?

Shipping typically takes 7–15 business days, depending on your location. You’ll receive tracking information as soon as your order is shipped.

Can I return or exchange a product?

Yes! We have a 14-day return policy. If you're not happy, you can return unused items in original packaging. Contact our support team to get started.

I haven’t received my order. What should I do?

Please check your tracking link sent via email first. If there's a delay or issue, email us at support@mindsprouttoys.store and we’ll help you immediately.

Are your toys safe for all ages?

Absolutely. We carefully select products made with kid-safe materials, and most items are certified for children ages 3 and above. Always check age recommendations on each product page.